Our Promise

imagineIT Design & Build is committed to providing the best possible service for its customers before, during and after the renovation and building process. We understand that home improvements are just as much about investing in your home as they are about creating a better environment for you and your family, and we work with that as a key focal point.

As a trusted building partner, we promise:

  • to listen to your requests and fulfil them to the best of our ability, providing advice and alternative solutions where necessary
  • to offer transparent pricing and scheduling to make sure you always know where you stand
  • to communicate regularly, openly and honestly
  • to be punctual and reliable when working in your home
  • to select the best materials and tradesmen for your job to ensure the optimum end result
  • to be proactive in the anticipation of potential problems
  • to hold ourselves accountable for consequences within our control or influence
  • to provide after-care service and therefore peace of mind

We know that having builders in your home can cause upheaval and stress, but our aim is to inspire confidence and trust. Your home is in safe hands with us.